Counselling That We Provide

General Counselling

Issues addressed such as:- inner conflict resolution, grief and loss, depression, anxiety

Counselling is about:

  • addressing and resolving issues
  • identifying options and choosing between them
  • learning new skills to cope better with problems
  • gaining greater understanding of what is occurring
  • being supported while recovering from some significant life event.

Counselling is a
partnership that involves the development of a confidential and supportive relationship. The counsellor assists clients to understand feelings, behaviours, relationships with others, situations, choices and decisions.

We offer a safe, confidential and non-judgmental service.

Our counselling service provides for people facing problems associated with grief and loss, interpersonal issues, depression, anxiety, self esteem and other concerns.

A counsellor can help you to:

  • Explore your emotions, thoughts and behaviour
  • Become more aware of yourself, your values and what motivates you
  • Plan and set goals
  • Improve your relationships
  • Reduce your stress and anxiety
  • Improve your general well being
  • Make the changes you choose to make

What could you expect to achieve:-

  • Clarity and perspective on the issue
  • Resolve issues and make decisions
  • Learn strategies to deal with negative feelings and emotions
  • An understanding of your strengths
  • New skills

What to expect:

Each session is for an hour. Usually a session is weekly or fortnightly. Sometimes a single or a few sessions are all that is needed and at other times longer periods are required.

Sometimes people are a little nervous or worried when first coming to visit a counsellor. This is normal!

After the first few sessions the majority of people would say it is a very positive and beneficial experience.

The counsellor may:

  • see you on your own or with support i.e. family/whanau, friend, caregiver, cultural
  • give you information
  • discuss with you who else you could talk to about your difficulties
  • act on your behalf with your consent
  • refer you to someone more appropriate
  • arrange cultural support as required

In counselling you are helped to explore your difficulties and concerns and to develop more satisfying and resourceful ways of living.

Free Phone Support Numbers


Lifeline 24 hour support ph 0800 543 354

Crisis Assessment Team (CAT) Assistance for people in crisis ph 0800 50 50 50

Women's Refuge Supporting women, children & Whanau ph 0800 155 799
to live free of family violence ph 0800 733 843

SUICIDE Prevention Helpline Support, ph 0508 TAUTOKO (828865)
information & resources to people at risk of suicide, and the
family/whanau & friends supporting them

SHINE Keeping people safe from Family Violence ph 0508 744 633

Depression Helpline Safe & Confidential Support ph 0800 111 757

Healthline Health advice & information for all the ph 0800 611 116
family, provided by registered nurses

Specialised Information:
Alcohol & Drug Helpline ph 0800 787 797

Mental Illness Support for Families ph 0800 555 434

Parents Helpline (Barnardos) ph 0800 472 736

Samaritans ph 0800 72 66 66

Gambling Crisis Helpline ph 0800 654 655

Outline (Gay & Lesbian Outline NZ) ph 0800 688 5463

Quitline (Smoke Stop) ph 0800 778 778

Like Minds Like Mine ph 0800 102 107
(anti stigma & discrimination)

Support Contact Numbers

Crisis Support
If you are in a crisis you can phone for support: phone 111

Anxiety New Zealand Trust

0800 ANXIETY (0800 269 4389)

If you are feeling anxious and need someone to talk to – wherever you are in New Zealand – you can phone our free 24 Hour Anxiety Help line.
This service is completely confidential and free of charge. It is the only service of its type in New Zealand.
Who Can Ring the Helpline?
  • Anyone who is in crisis and struggling to cope with Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias and associated issues – any time of the day or night
    Concerned family members, loved ones and supporters of anyone in an anxiety-related crisis
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